Customer Service

Whatever your question may be, travel is all about YOU...

At YOU-Hotels.com we are always happy to hear from our customers and website visitors. Therefore please complete all the fields within this form. Please take care to have your email right, especially if we need to contact you in reply to your message. It is also important to tell us the reason for you contacting us which helps us to dispatch your message to the correct department. We try hard to reply to your inquires, usually within 24 hours, however due to the amount of inquiries or the nature of your inquiriy it might take up to 48 hours to receive a reply.
Before contacting us you might want to read our intuitive Help and FAQ Section which can be found here.

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If you need to send us documents, or have requests related to our Terms of Use or Privacy Policy please address them to:

YOU INTL Limited
Customer Service YOU-Hotels.com
145-157 St John Street
London EC1V 4PW
United Kingdom

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